A Digital Agency
We make sure your online presence is ever present 99.5% of the time.
Always ahead of the game with an experienced staff that keeps you up-to-date.
Troubleshooting is one of our favorite games and we have the skills to solve your issues in a timely manner.
We are available 24/7 either via phone call or our super-responsive, online support system.
NBR Design Studio began as a little freelance business in a response to a need of some of our community members here on the Delmarva Peninsula. Large “web design” companies were sprouting up and charging an arm and leg for hosting and design services and then holding their customers hostage with a la carte fees and severance fees . These businesses were understaffed and often relied on Summer Visa students from Eastern Europe who actually knew what they were doing in regards to web design, coding and the like. Customers would have to wait months sometimes for upgrades and little tweaks to their site.
NBR wanted to offer affordable, quality web services, maintenance and design to our local constituency. But at the core is our awesome customer service and communications with our customer. Their are no hidden clauses in our contract and we strive to fulfill all customer requests in a timely manner and with style. We respond in less than 24 hrs. to our online support system queries and voice mails, and are available from 9 to 5 almost every day to answer calls on our support line.
We have expanded over the years into a full creative agency with a larger staff. NBR’s skills with branding, graphics, photography, videography, coding and SEO are a head above the rest. Yes, the big companies still exist today but we are taking a bite and have even expanded to the western shore and beyond. This while not over-booking clients so that we can give ample attention to each customer’s needs.
NBR has completed 2 websites for me,one for my Surf School and another for my business, Backwoods Crew. They took care of everything from my branding, advertsing, SEO, and sound & video editing to updating posts and media for over 4 years . Everything I asked for was done quickly and professionally. The designs and edits they came up with reflected exactly the feel I wanted. NBR walked me through everything I needed to do from the begining and provide top-notch technical support.
Eddie and I took over the proprietorship of a store that I had managed for many years. We knew we needed a solid presence on the web to display our vast and eclectic array of gifts, housewares, clothing, artwork and furnishings and the site we had just was not doing it. We found out that Nancy Raskauskas had a web design and hosting company and after viewing her portfolio we called her and arranged a meeting. Are we glad we did! The site NBR Design created for us is bright and eye-popping and shows exactly who we are. Updates are always on time. NBR’s services are professional and reasonable. We love the fact that Nancy is very accomodating and will come into the store to check on our needs, get new photos for the site and we never have to worry about a thing.
I was so thrilled with the attention to detail NBR Design gave to the planning, filming and editing of my demo reel for the Food Network. I thought I had figured it out beforehand but Nancy brought great ideas to the table on how to capture and bring out the essence of what was really me. She was willing to spend hours getting all the angles, retakes, and fine details needed to create a fabulous end result all the while making me feel completely at ease. And guess what? I won the audition!
I have a prominent Health Massage and Acupuncture Center in Bethany Beach. NBR Design Studio LLC has been my web developer for over 7 years and through a few design changes. They reflect what my services are all about, get my change requests fulfilled quickly and have given me superior tech support over the years. When I needed to integrate online appointments, NBR was there helping me research alternatives and dealt with the service I went with on setting up the portal to coordinate with the design of my site. They also set up all my social networking and created media for the site. . They have made life much easier for me and I am looking forward to many more years of a relationship with NBR as my business grows and changes.
We purchased a popular apartment complex in Ocean City, Maryland and the pre-owners recommended that we stay with the same Web Design and Hosting Company. Big Mistake. They never update our site when needed. The design has not kept up with the times and they raked us over the coals. To this day we can not get out from their contract. So when we purchased 3 more apartment buildings we went with NBR Design Studio, LLC. They are fair, diligent. When we ask for an update it is done in days not months, they always respond to our emails and calls, and their design sense is practical and beautiful. We get comments from our sutures every day on how easy our site is to navigate.
I was traveling abroad for a film gig and one of my clients back in the US desperately needed a rework and sound correct on a few of their videos. I knew that NBR could handle the job so I sourced it to them. They never disappoint. My client was thrilled with the quality of their work and were grateful to me for recommending such a great agency. Their turnaround time and support response time is very quick too.